Northeast Philadelphia Auto Repair

Just WOW!!! You all are still the same, everyone is so family friendly! This place is the REAL DEAL, they care about their customers which gives you that easy relax feeling. My husband and I come from New Jersey to get our vehicles taken care of! We love y’all! This place is very clean from the waiting room to the restroom!

We have excellent service, professionalism and courteous staff. Thank you very much.

The preferred automotive team serviced my Honda Fit. The staff was respectful, responsive, and was able to work within my schedule.

Fast quick friendly service, even provided a loner car! Thanks for everything!!!

Amazing service, communication, and prices! Definitely the fastest working mechanics I've been too, with quality work. Secretary Gabby is also super friendly and explains everything in an easy to understand manner.

I really enjoy the service there I’m always treated so well

When I took my car to preferred they checked my battery and noticed I needed a new battery and then they found a belt that was worn-out..so they let me know what is going and what I needed before any work was done...and after the work was completed ,preferred noticed that the lights were on the dashboard in the pictures below ,they checked and out the problem and got it fixed at no extra cost to me.....I will always use preferred auto to take care of all my car care needs....thank you preferred auto for all that you have done for me......I will refer everyone to preferred auto......

Preferred Automotive Specialist is the best place I have been in a long time when dealing with my vehicle. Everyone is very professional and you get that as soon as you walk in. Gabby always greet the customers as they arrive. Not only does Gabby says hello, I have gotten friendly hellos from the mechanics who walks pass the waiting area. Speaking of waiting area, it is so homey. You are offered water or coffee and snacks. Too me it feels like you are family while you wait. While you are waiting, Gabby speaks to you about what issues the mechanics found with the car and gives the total. I truly appreciate this system: although vehicles can be pricey to have fix, knowing ahead what it will cost helps one decide if they want the work done or not. I have gone to places where they did the work and then gave you the bill NOT Preferred 😊. I am grateful that my cousin told me about them and I will continue to go to them.

Experienced and friendly staff. Waiting area is comfortable and welcoming.

They diagnosed the problems with my truck. I was having overheating issues, and brake light failure. Also my headlight was completely hazy and hardly let light through. It took a day and 1/2 longer than expected due to parts shipping in late but so far it's fixed and working as it should. Nothing is ever cheap with repairs but I feel they were fair and in the range you would expect. Everyone I spoke with were very nice and helpful.