I have taken the family cars to Preferred for 20 years. I have always had excellent service. My last service was was a simple tire replacement, but it involved a ride back to my house and the delivery of my car to my residence because I have only one car and live a distance away. The very personable Roy drove me home and delivered my car the next day. I feel confident that, when something goes wrong with my car, Bobbie and his crew will fix it right away.